Transform your space with our exceptional flooring solutions!
Stephen Moore Flooring is a family-run business based in Lisburn, providing high-quality flooring solutions to the whole of the United Kingdom for over 12 years. With a focus on excellent customer service, we have built a large and loyal client base, offering a wide range of flooring options for both domestic and commercial customers. Our extensive showroom showcases our extensive range of carpets, wooden flooring, and vinyl, with a selection of samples available for you to take home. We take pride in our next-day fitting service, ensuring that your new flooring can be installed promptly and efficiently.
Our Services
At Stephen Moore Flooring, we are proud to offer a comprehensive range of flooring services, designed to cater to your unique needs and preferences.
Carpets
Our carpet selection includes a range of high-quality brands, including Ulster Carpets, Brintons Carpets, Victoria Carpets, Brockway Carpets, and Adams Gaskells. These brands are known for their durability, softness, and stylish designs, ensuring that you find the perfect match for your home or business.
Wooden Flooring & Vinyl
We also specialise in providing top-quality wooden flooring and vinyl to both domestic and commercial customers. Our engineered solid wood flooring comes with a ply underneath, preventing expansion and offering added safety for your family or business. We are proud to stock a range of top-quality brands, including Rhinofloor, Tarkett, Leoline, Quickstep, Kaindl, and Balterio.
Commercial Flooring
Our commercial flooring services include providing carpet and wooden flooring for large shopping precincts, hotels, and other commercial spaces. Recent projects include supplying flooring for a large shopping precinct in Scotland and completing a contract for the National Trust's Causeway Coast Hotel in Northern Ireland.
Contact Us
At Stephen Moore Flooring, we are dedicated to providing excellent customer service and ensuring that you find the perfect flooring solution for your home or business. To submit a question or enquire about our products, please call us on the number on this page or fill out the form on our Contact Us page. Our knowledgeable staff members will be happy to assist you in finding the perfect match for your needs.
Customer Service
Some reviewers have had nothing but praise for the customer service at Stephen Moore Carpets. Many have mentioned that the staff are friendly, helpful, and attentive to their needs. One reviewer even goes as far as to say that they have always been very happy with their previous experiences at the store, but unfortunately, their most recent visit was not up to par.
Carpet Fitting
The carpet fitting process has also been praised by several reviewers. One reviewer mentions that the fitters were very friendly and cleared up all the mess after the job was done. Another reviewer praises the fitter, Weed, for doing a first-class job.
Customer Disappointment
Unfortunately, not all reviewers have had positive experiences. One reviewer expresses disappointment with the service they received. They state that the store was extremely busy and felt rushed, and that the gentleman who served them could not provide enough information about the process. After the fitting, the reviewer was left with a mess and had to remove the carpet themselves due to an additional charge.
Manufacturing Fault
One reviewer had a manufacturing fault with their carpet, which showed up several months after installation. Despite this, Stephen Moore Carpets persevered and eventually replaced the carpet with a new one, showing dedication to good customer service.
Recommendations
Many reviewers have praised the store for its quality products, knowledgeable staff, and excellent service. Some have even recommended the store to others.
