Transform your home with the perfect carpet, every time.
A Family-Run Carpet & Flooring Expertise in Gloucestershire
Carpet Hotline Superstore is a family-run business nestled in the heart of Stroud, Gloucestershire. With over 30 years of experience, we are dedicated to transforming homes through the power of flooring.
Comprehensive Flooring Solutions
From luxurious carpets to stunning vinyl, laminate and wooden flooring, we offer an extensive selection to cater to every taste and budget. Our experienced team can assist you in selecting the perfect solution for every room in your home.
Our Services
Consultation & Design: Our friendly staff will guide you through the selection process, considering your lifestyle, budget, and design preferences.
Free Estimates: No obligation, comprehensive measure and quote provided within 48 hours.
Professional Installation: Our skilled team ensures precise and seamless installation for lasting beauty.
Wide Selection: Explore a vast array of carpets, vinyl, laminate, wooden flooring and more.
Roll Stock Availability: Choose from a massive selection of roll stock carpets with same-day takeaway.
Expertise & Commitment
We take pride in our attention to detail and commitment to quality. As a Carpet Foundation Registered Specialist, we guarantee our installations meet the highest industry standards. Our team is fully trained and certified to provide exceptional service and workmanship.
Family Values & Local Expertise
Family-run since our inception, we understand the importance of creating a welcoming and comfortable home. Our deep understanding of the local area allows us to suggest flooring solutions that complement your home and local climate.
Visit Us Today!
Step into our welcoming showroom and discover the perfect floor for your home. Our passionate team is always ready to offer expert advice and guide you through the process, ensuring a seamless and enjoyable experience.
Overall Experience
The majority of customers have had a positive experience with Carpet Hotline, praising their excellent service, great choices, and professional fitting.
Positive Comments
Many customers have expressed their satisfaction with the company's staff, describing them as friendly, helpful, and informative. The fitting process was also commended, with several reviewers mentioning that it was done to a high standard and on time.
Common Praises
- Excellent customer service
- Great selection of carpets and flooring
- Professional and efficient fitting
- Friendly and helpful staff
- Competitive prices
Negative Comments
However, a few customers have reported negative experiences, including a delayed fitting, rudeness from one of the fitters, and poor quality workmanship.
Common Complaints
- Delayed fitting due to Covid-19
- Rude behavior from one of the fitters
- Poor quality workmanship, including lifting carpets and cutting doors without permission
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