Business Details
We are a not-for-profit, mutual trading company established in 1962 to empower independent flooring retailers. Our organisation is a member-owned cooperative, ensuring that our primary focus remains on the success of our shareholders. We provide our members with purchase power that rivals the largest out-of-town multiples. By maintaining a purpose-built warehouse with a capacity for 2,800 rolls, we secure the best possible prices through bulk procurement. Our long history of collaboration with first-class suppliers allows us to offer premium product ranges. We specialise in helping independent retailers achieve better margins and increased profits.
Our commitment to professional standards is reflected in our dedicated customer service and knowledgeable sales support. We offer a comprehensive suite of member benefits, including award-winning rebranding and free marketing tools. Our operational expertise ensures that members receive unrivalled buying power within the UK. We pride ourselves on fostering a supportive network through member events and shared business growth. Client satisfaction is central to our mission as we support the independence of local retailers.
Our commitment to professional standards is reflected in our dedicated customer service and knowledgeable sales support. We offer a comprehensive suite of member benefits, including award-winning rebranding and free marketing tools. Our operational expertise ensures that members receive unrivalled buying power within the UK. We pride ourselves on fostering a supportive network through member events and shared business growth. Client satisfaction is central to our mission as we support the independence of local retailers.
Highlights and features
- Our cooperative was established in 1962.
- We maintain a 2,800 roll warehouse capacity.
- Our members report 90% satisfaction with rebranding.
- We provide exclusive own-label flooring ranges.
- Our not-for-profit model ensures better member margins.
Services
Buying Group Membership
We provide independent retailers with collective purchase power to secure lower prices from manufacturers. This service is designed for carpet retailers seeking improved margins and higher profits. Members benefit from bulk buying capabilities and a member-owned cooperative structure that prioritises their business growth.
Stocked Warehouse
Our purpose-built facility holds up to 2,800 rolls to ensure immediate availability for members. This service provides full cutting and sampling options alongside on-site customer service personnel. It allows independent retailers to access bulk-buy pricing without managing their own massive inventory.
Own Label Ranges
We offer exclusive own-label flooring collections that allow members to differentiate their store offerings. This service targets retailers wanting to avoid direct price competition with nearby competitors. It is a highly effective rebranding tool used by the majority of our membership.
Marketing Support
Our members receive free marketing tools, in-store merchandising, and award-winning rebranding services. These resources are designed to help independent stores professionalise their visual identity and attract more customers. We ensure retailers can effectively convey technical product benefits to their clients.
Sales and Support
We provide knowledgeable sales support and a dedicated customer service team to streamline member operations. Retailers benefit from an online portal and consolidated billing to reduce administrative burdens. This professional support ensures members can focus on selling while we manage supplier logistics.
