At Terry Case Carpets, we are proud to be a family-run business with over 35 years of experience in the flooring industry. Our commitment to quality, professionalism, and customer satisfaction has earned us an enviable reputation within the local community. Our team of fully trained and friendly staff are dedicated to providing a personalized service to all our clients, whether domestic or commercial.
Domestic Flooring
As a leading independent carpet retailer, we offer a wide range of flooring products to suit every taste and budget. From traditional carpets to luxurious vinyl flooring, we have something for everyone. Our extensive range includes products from renowned manufacturers such as Cormar and Karndean, allowing us to provide the perfect solution for your home. Our experienced team will work closely with you to understand your needs and preferences, ensuring that our flooring solutions meet your unique requirements.
Commercial Flooring
We understand the importance of a professional and reliable service in the commercial sector. With years of experience in installing flooring for offices, schools, and other commercial properties, we have built a reputation for delivering exceptional results. Whether you require carpets, vinyl flooring, or laminate flooring, we have the expertise and products to meet your needs. Our commercial clients benefit from our competitive pricing, timely installation, and commitment to customer satisfaction.
Cormar Carpets
As a proud Cormar carpet supplier in Bournemouth and Poole, we offer a wide range of high-quality carpets to suit every style and budget. With over 65 years of experience, Cormar is a leading British carpet manufacturer, producing high-quality carpets for homes and businesses alike. Our Cormar carpet range includes Easy Clean Twist, Soft Deep Pile, Wool Twist, and Wool Loop, ensuring that we have the perfect carpet to match your unique requirements.
Why Choose Terry Case Carpets?
At Terry Case Carpets, we pride ourselves on providing an unbeatable combination of quality products, competitive pricing, and exceptional customer service. We are committed to delivering the best possible results for our clients, ensuring that our flooring solutions meet their unique needs. With 35 years of experience and a team of fully trained staff, we have the expertise and resources to handle any flooring project, big or small.
Overview of Customer Reviews
General Satisfaction
The majority of customers are extremely satisfied with their experience with Terry Case Carpets, with many praising the exceptional service, friendly staff, and high-quality carpets.
Positive Aspects
Service and Staff
- Many customers commended the friendly and helpful staff, including Nick, Dave, John, and Bruce, who provided excellent service and advice.
- The fitting team was praised for their efficiency and professionalism.
Quality of Products
- Customers were impressed with the quality of the carpets and flooring, with many stating that they looked amazing and were of excellent quality.
Recommendations
- Several customers stated that they would highly recommend Terry Case Carpets to others and would not hesitate to use them again in the future.
Negative Comments
Delays and Inconvenience
- A few customers experienced delays and inconvenience, including waiting for appointments and having to reschedule due to unforeseen circumstances.
- One customer was disappointed with the quality of the carpet, stating that it was not of good quality and was losing its pile.
Fitting Issues
- One customer experienced issues with the fitting team, stating that they were pushed for time and did not prioritize quality.
