Business Details
15 Years
experience
Trusted Underlay & Flooring Accessories Supplier in the UK
QA Flooring Solutions is a leading UK-based manufacturer and distributor of premium flooring underlays and accessories. Established in 2011, we specialise in providing high-performance solutions for carpet, wood, laminate, and luxury vinyl tile flooring. Our extensive product range includes underlays designed to enhance comfort, reduce noise, and extend the lifespan of flooring materials. With a state-of-the-art manufacturing and distribution centre in Liverpool, we offer next-day delivery across the UK and Ireland. Our commitment to innovation is demonstrated through our Green Label underlays, which are 100% recyclable and environmentally friendly. We maintain rigorous quality control standards, ensuring all raw materials and finished products meet exacting specifications.Our dedicated team of industry experts provides tailored support to trade customers, backed by a comprehensive no-quibble warranty. Through continuous product development and strategic expansion, we have built one of the UK's largest stock holdings of flooring accessories. Our online trade portal streamlines ordering with real-time stock updates, technical documentation, and account management tools. As a trusted partner to trade professionals, we combine technical expertise with operational efficiency to deliver Simply Better solutions for every flooring project.
Services
Carpet Underlays
Wood Underlays
Acoustic Solutions
Flooring Accessories
Underfloor Heating Systems
Moisture Protection
Noise Reduction
Trade Supply Services
Product Warranty
Next-Day Delivery
Details
- Year established: 2011
Highlights and features
- We have over a decade of experience in flooring underlay manufacturing and distribution
- Our Liverpool-based facility enables next-day delivery across the UK and Ireland
- We offer a comprehensive range of 100% recyclable Green Label underlay options
- Our no-quibble warranty covers all underlays and flooring accessories
- We maintain the UK's largest stock holdings of flooring underlay products
What people say
Excellent product range
Competitive pricing
Reliable delivery
Technical expertise
Eco-friendly options
Services
Carpet Underlays
Our carpet underlays enhance comfort and prolong carpet lifespan through advanced cushioning technology. Available in PU foam, crumb rubber, and felt variants, these underlays reduce noise transmission while maintaining dimensional stability. Suitable for both residential and commercial applications, our solutions include Heavy Traffic options for high-usage areas and thermal insulation variants for improved energy efficiency.
Wood Underlays
Specialist wood underlays provide essential support for solid and engineered wood flooring systems. Our products offer moisture protection, sound reduction, and thermal insulation while accommodating subfloor irregularities. Designed to meet UK building regulations, these underlays enhance underfloor heating efficiency and include high-density options for commercial environments with heavy foot traffic.
Acoustic Solutions
Comprehensive acoustic underlay systems that exceed UK building regulations for airborne and impact noise control. Our solutions combine high-density materials with innovative engineering to reduce sound transmission between floors. Ideal for multi-occupancy buildings, these products maintain thermal performance while providing effective noise management for residential and commercial spaces.
Flooring Accessories
Complete range of accessories supporting professional flooring installations. Includes grippers with galvanised pins for secure carpet fixing, specialist adhesives for different substrates, and transition profiles for seamless floor junctions. Our tools and packaging materials ensure efficient installation while maintaining product protection during transportation and storage.
Trade Supply Services
Dedicated trade supply solutions featuring next-day delivery, bulk order discounts, and comprehensive technical support. Our online portal provides real-time stock information, product specifications, and account management tools. Trade customers benefit from marketing materials, sample displays, and expert guidance to enhance their flooring product offerings and customer service capabilities.
People
Quentin Clayson
Chair
With extensive industry experience, Quentin provides strategic leadership to QA Flooring Solutions. He oversees long-term business development and ensures alignment with company values. His expertise in manufacturing operations contributes to maintaining quality standards across all products.
Alan Clayson
Managing Director
Alan drives operational excellence across QA Flooring Solutions. He manages day-to-day business activities while implementing growth strategies. His leadership focuses on maintaining the company's market position through product innovation and customer-centric service improvements.
Ted Thewlis
Sales & Marketing Director
Ted leads the sales and marketing team, developing strategies to expand market reach. He manages product promotions and brand development initiatives. His team ensures effective communication of product benefits to trade customers and end-users.
Stuart Hicks
Marketing Manager
Stuart oversees digital marketing and brand promotion activities. He develops content strategies and manages online presence to enhance customer engagement. His work focuses on demonstrating product value through targeted marketing campaigns.
Pauline Stephens
Customer Service Team Leader
Pauline manages the customer service department, ensuring prompt resolution of client inquiries. She trains staff to maintain high service standards and implements processes to improve customer satisfaction. Her team provides technical support and order assistance to trade customers.
Questions
What flooring types do your underlays support?
Our underlays work with all major flooring types including carpet, wood, laminate, and luxury vinyl tiles. We offer specific solutions for each material to optimise performance and longevity.
Do you supply to both trade and retail customers?
Yes, our Liverpool trade counter serves both trade professionals and retail customers. Trade clients benefit from bulk pricing, next-day delivery, and dedicated account management.
How do I select the right underlay?
Use our Traffilay system to identify required features like noise reduction, thermal insulation, or moisture protection. Our website guides you to suitable products based on your specific requirements.
What delivery options are available?
We offer standard 2-3 day delivery, next-day options, and timed deliveries. For larger orders, we provide site drops and special delivery arrangements across the UK and Ireland.
Do you offer eco-friendly products?
Yes, our Green Label range includes 100% recyclable underlays made from sustainable materials. These environmentally friendly options maintain the same performance standards as our conventional products.
What warranty applies to your products?
All underlays and accessories come with our no-quibble warranty. We guarantee product quality and will resolve any issues promptly, ensuring customer satisfaction with no complications.
