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Find your perfect carpet with expert advice and exceptional service

At Northern Floorcraft, we've been serving Gateshead and Tyne and Wear since 1973, delivering high-quality floors that exceed our customers' expectations. Our commitment to exceptional service, paired with our extensive range of flooring options, has earned us a reputation as one of the region's most trusted flooring specialists.

Our Expertise

With decades of combined experience, our team of experts has honed their skills in providing flooring solutions for both individual and commercial clients. Whether you're seeking a stylish and comfortable living space or a functional and durable commercial setting, we're here to help. Our team of knowledgeable and friendly consultants is always available to guide you through the process of selecting the perfect flooring for your specific needs.

Flooring Solutions

At Northern Floorcraft, we take pride in offering an unparalleled range of flooring options to cater to diverse tastes and requirements. From luxurious carpets to stylish LVT and vinyl flooring, our extensive showroom boasts over 1000 examples of flooring types. Whether you're looking for a sophisticated and modern look, a classic and timeless design, or a contemporary and bold pattern, we have the perfect solution for you.

Commercial and Domestic Expertise

As a reputable flooring specialist, we understand the unique demands of both commercial and domestic clients. Our expertise extends to providing tailored solutions for businesses of all sizes, ensuring that your commercial premises reflect your brand values and style. At the same time, our domestic expertise is geared towards creating warm, inviting, and functional living spaces that meet the unique needs of each individual family.

Why Choose Us?

With over 40 years of experience, we've built a reputation for delivering exceptional results, backed by:

  • A wide range of flooring options
  • Expert advice and guidance
  • Professional installation
  • Transparent pricing policies
  • Unparalleled customer service

What Our Customers Say

"I have used Northern Floorcraft on a few occasions and the service is excellent. The showroom is beautiful, and the staff are absolutely excellent." - Sue M

"I have used Northern Floorcraft both personally and professionally for over 15 years. I can personally recommend them as an excellent organisation to work with." - Nigel D

"Fabulous selection of carpets, expert help, and guidance from the very friendly Julie in the sale room, and carpet fitted by two really nice friendly guys." - Carolyn Anne

Get in Touch

Don't hesitate to contact us to discuss your flooring needs. Our expert consultants are eager to guide you through the process of selecting the perfect flooring solution for your unique requirements. Phone us on 0191 478 1887 or email us at enquiries@northernfloorcraft.co.uk. Visit our showroom in Gateshead to explore our extensive range of flooring options.

Reviews
Positive: The vast majority of customers have reported an exceptional experience with Northern Floorcraft, praising their friendly and helpful staff, wide range of flooring options, and high-quality workmanship.
Negative: One customer reported a slightly mixed experience, giving a 3-star rating, but unfortunately, no specific issues were mentioned.

Exceptional Customer Service

The reviews for Northern Floorcraft are overwhelmingly positive, with every customer giving a 5-star rating. The company's staff are consistently praised for their friendliness, helpfulness, and attention to detail. From the initial showroom visit to the completion of the job, customers have reported receiving excellent advice and guidance from the sales team, including Julie, Stephen, and Cyle. The fitters, such as Michael, Bob, Keith, and Ashley, are also commended for their high-quality workmanship and professionalism.

Positive Experience

The majority of customers have reported a stress-free and pleasant experience with Northern Floorcraft. They appreciate the comprehensive showroom, with a wide range of flooring options available. The company's communication is also praised, with customers receiving regular updates throughout the installation process.

Exceptional Workmanship

The reviews highlight the exceptional workmanship of the company's fitters, with many customers reporting that their flooring was installed to a high standard. The attention to detail and customer service received after the installation are also commended.

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