Transform Your Space with Inspirational Flooring Ideas!
At Portadown Carpet Centre, we are passionate about providing exceptional flooring solutions to our customers. With years of experience in the industry, we have built a reputation for excellence and dedication to delivering top-quality products and services. Our team of experts is committed to helping you find the perfect flooring solution for your home or commercial space, whether it's a stylish carpet, durable hardwood flooring, or luxurious laminate or vinyl flooring.
Our Services
We offer a comprehensive range of services to cater to all your flooring needs. From domestic carpet and flooring to turnkey houses and commercial flooring, we have got you covered. Our experienced team will guide you through the entire process, from selecting the right flooring option to professional fitting and installation. We understand that every customer is unique, and we strive to provide personalized attention to ensure that you get the best possible solution for your specific requirements.
Our services include:
- Free measuring and estimates
- Expert fitting and installation
- Friendly and reliable customer service
- Wide range of flooring options to suit all budgets and styles
- Professional fitting service for turnkey houses and commercial projects
- Finance options available through Ideal 4 Finance
Our Mission
At Portadown Carpet Centre, our mission is to provide exceptional flooring solutions that meet the highest standards of quality, style, and functionality. We are committed to building long-term relationships with our customers, and we strive to exceed their expectations with every interaction. Our goal is to make your flooring experience as seamless and stress-free as possible, and we work tirelessly to ensure that you are completely satisfied with our products and services.
Why Choose Us
There are many reasons why customers choose Portadown Carpet Centre for their flooring needs. Here are just a few:
- Extensive range of flooring options
- Expert knowledge and advice
- Professional fitting and installation
- Competitive pricing
- Friendly and reliable customer service
- Finance options available
Our Values
At Portadown Carpet Centre, we value:
- Quality: We are committed to providing the highest quality products and services.
- Customer satisfaction: We strive to exceed our customers' expectations in every interaction.
- Integrity: We conduct our business with honesty and transparency.
- Excellence: We continuously strive for excellence in everything we do.
- Teamwork: We work together as a team to achieve our goals and deliver exceptional results.
Overall Experience
The reviews for Portadown Carpet Centre are mixed, with customers having varying experiences with the store's customer service, product selection, and installation services.
Product Selection and Prices
The store offers a wide range of carpets, floor panels, and vinyl flooring, with competitive prices. Some customers praised the store's extensive selection, while others were disappointed with the availability of certain products.
Customer Service
The customer service experience is where the store seems to fall short. Several customers reported poor treatment by the staff, including rudeness, lack of empathy, and unhelpful attitudes. On the other hand, some customers praised the staff for being friendly, helpful, and knowledgeable.
Installation Services
The installation services provided by the store received mixed reviews as well. Some customers were happy with the work done by the fitters, while others experienced issues with incorrect fitting, missed appointments, and poor communication.
Communication and Issues Resolution
One of the biggest concerns for customers is the store's ability to resolve issues and communicate effectively. Several customers reported difficulties in getting issues resolved, with the staff often providing excuses instead of solutions.
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