Transforming Spaces, One Floor at a Time
Marple Flooring is a family-run business offering high-quality flooring solutions to homeowners and businesses in the Stockport area. Established on the solid values of accessible quality and exceptional customer service, we pride ourselves on tailoring our services to your individual needs and preferences.
What We Do
Our skilled team provides a comprehensive range of flooring services, encompassing:
Carpets
- Wide selection of contemporary, traditional, and commercial carpets to suit all styles and budgets.
- Expertise in expert carpet fitting and installation.
Rugs
- Statement rugs to add pops of color and texture.
- Traditional hand-woven wool rugs for a luxurious feel.
- Durable and playful rugs for kids' rooms.
Vinyl Flooring
- Low-maintenance and easy-to-clean vinyl flooring ideal for bathrooms, kitchens, and high-traffic areas.
- Wide variety of styles and qualities to achieve the desired look and feel.
Laminate Flooring
- Modern and versatile laminate flooring that offers a timeless elegance and excellent durability.
- Professional installation by experienced and certified fitters.
Our Commitment
At Marple Flooring, we believe in:
- Accessibility: Offering quality flooring solutions without breaking the bank.
- Expertise: Maintaining a team of skilled and experienced flooring professionals.
- Customer Focus: Providing personalized attention and understanding your unique needs.
- Quality: Choosing only the highest quality materials and ensuring meticulous workmanship.
Why Choose Marple Flooring?
- Efficient and personalized service.
- Competitive prices and transparent quotes.
- Skilled and experienced installers.
- Wide variety of high-quality products.
- Dedicated customer support throughout the process.
Contact Us Today!
Get in touch with us today for a free consultation and personalized flooring recommendations. Our friendly and experienced team will be happy to assist you in finding the perfect solution for your home or business.
Customer Experience
The reviews suggest a mixed bag of experiences with Marple Flooring. On the one hand, Laura Oakes had a fantastic experience, rating them 5 stars and praising their great service, reasonable prices, and friendly staff, particularly Billy and Angela. Customer Satisfaction
On the other hand, Tracey Benjamin had a starkly different experience, rating them 2 stars and expressing disappointment with the service. They specifically mentioned that despite requesting carpet fitting, it was never completed, leaving them as an "unsatisfied customer".
Key Issues
- Customer service concerns for unsatisfied customers
- Inconsistent service delivery
Lack of Follow-Through
The review from Tracey Benjamin highlights a critical issue with Marple Flooring: their failure to follow through on commitments. In this case, they failed to fit the carpets as requested, which is a basic service obligation. This lack of follow-through not only damages the customer's experience but also tarnishes the company's reputation.
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