Transforming Your Space, One Floor at a Time
Ashford Flooring and Carpets is a family-run business that has been serving the flooring industry for over 30 years. Based in Ellingham Industrial Estate, Ashford Kent, our team has gained a wealth of experience and expertise that we apply to every customer that purchases from us. Our mission is to provide a customised service second to none at very competitive prices. We take pride in our ability to offer a range of flooring options, from carpets to laminate and vinyl, and our commitment to delivering exceptional customer service.
Our Services
At Ashford Flooring and Carpets, we offer a comprehensive range of services that cater to all your flooring needs. Our team is dedicated to providing a free home estimating service, where we bring our showroom to you in the comfort of your own home or office. We also offer a full fitting service and delivery, ensuring that your new flooring is installed and ready to use as soon as possible. Whether you are looking to renovate a single room or an entire property, we have the expertise and inventory to help you achieve your desired outcome.
Carpet Options
When it comes to choosing the perfect carpet for your home or office, it's essential to consider more than just its appearance. Our team recommends considering factors such as durability, stain resistance, and ease of maintenance. We offer a wide range of carpet options, including stain-free Saxony carpets, to suit all tastes and budgets. Whether you need carpeting for a busy household or a corporate office, we have the perfect solution for you.
Vinyl Flooring
Vinyl flooring is a practical and versatile option for wet areas such as bathrooms, kitchens, and utility rooms. Our range of vinyl flooring options includes a variety of styles, colours, and finishes to suit all tastes and requirements. Vinyl flooring is easy to clean, durable, and resistant to wear and tear, making it an ideal choice for busy households and commercial properties.
Astro Turf
For outdoor spaces, we offer a range of Astro Turf options that are both robust and low maintenance. Our Astro Turf is perfect for gardens, playgrounds, and sports facilities, offering a safe and durable surface for years to come.
Laminate Flooring
Laminate flooring is a popular choice for homes and commercial properties alike. Our range of laminate flooring options includes a variety of styles, colours, and finishes to suit all tastes and requirements. Laminate flooring is easy to clean, durable, and resistant to wear and tear, making it an ideal choice for busy households and commercial properties.
Wooden Flooring
For a touch of luxury, our wooden flooring options are perfect for creating a sense of elegance and sophistication. Our wooden floors are crafted from the finest materials and are available in a range of styles, colours, and finishes to suit all tastes and requirements. Wooden flooring is easy to clean, durable, and resistant to wear and tear, making it an ideal choice for busy households and commercial properties.
Overview of Reviews
The reviews are a mix of positive and negative experiences with Ashford Trade Flooring. The positive reviews highlight the company's good service, competitive prices, and friendly staff. The negative reviews, on the other hand, mention poor customer service, unfulfilled quotes, and subpar workmanship.
Positive Experiences
Several reviewers praised the company's staff, describing them as helpful, knowledgeable, and friendly. Many also mentioned the competitive prices and great value for money. The carpet fitters were also commended for their professionalism, punctuality, and tidiness.
Negative Experiences
Some reviewers had negative encounters with the company, citing poor customer service, missed appointments, and unfulfilled quotes. One reviewer had a particularly bad experience with the fitters, who left a mess and did subpar work.
Common Themes
Good Service and Prices
- Friendly and knowledgeable staff
- Competitive prices and great value for money
- Good carpet fitters who are punctual and tidy
Poor Service and Experience
- Poor customer service and missed appointments
- Unfulfilled quotes and lack of follow-up
- Subpar workmanship and mess left behind
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